This ARC Linkage project, with ARUP as an industry partner, examines how implementing a ‘big data’ platform in an airport can enable smart airports. By utilising currently unconnected datasets – such as wait times, transport information, and the airport’s food and beverages – and integrating them on the one platform, air passengers and airport operations mangers can ease congestion, wait times and aid mobility. The adaptation of different sensor data and services into a cloud-based application can provide effective and efficient smart airport service management.